Privacy Policy

1. Scope of This Privacy Policy

This Privacy Policy applies to information collected through this website, appointment enquiries, contact forms, email correspondence and other communications relating to our hairdressing services. By using this website, you acknowledge the practices described in this Privacy Policy.

2. Information We May Collect

Depending on how you interact with us, we may collect information that you voluntarily provide when requesting an appointment or contacting our team.

• Full name.
• Email address.
• Telephone number.
• Preferred appointment details.
• Service enquiries and correspondence.
• Information submitted through website contact forms.

3. How Information Is Used

Personal information is used only where reasonably necessary for operating our business and responding to customer enquiries.

• Responding to appointment requests.
• Communicating regarding salon services.
• Providing customer support.
• Managing appointments and enquiries.
• Improving website functionality and customer experience.
• Maintaining business records where appropriate.

5. Sharing of Information

Personal information is not sold or rented to third parties. Information may only be shared where reasonably necessary to operate our business, provide requested services, maintain website functionality or comply with applicable legal obligations.

• Supporting appointment administration.
• Providing customer communication services.
• Maintaining website security and technical operation.
• Meeting legal or regulatory requirements where applicable.

6. Information Retention

Personal information is retained only for as long as reasonably necessary to manage appointments, provide customer support and maintain appropriate business records.

• General appointment enquiries may be retained for up to 12 months.
• Customer correspondence may be retained for up to 24 months where required for customer service purposes.
• Information may be retained for a longer period where required by applicable legal or accounting obligations.
• When information is no longer required, reasonable steps are taken to securely remove or anonymise it.

7. Your Privacy Choices

Subject to applicable legal requirements, you may contact us to request assistance regarding personal information that you have provided.

• Request access to your personal information.
• Request correction of inaccurate information.
• Request deletion of information where appropriate.
• Request that certain information is no longer used where applicable.
• Contact us with any privacy-related enquiry.

8. Website Cookies

Our website may use cookies and similar technologies to support website functionality, improve performance and remember certain browsing preferences. Additional information regarding cookies is available within our separate Cookie Policy.

9. External Websites

This website may contain links to external websites for customer convenience. We are not responsible for the privacy practices or content of websites that are operated independently by third parties. Visitors are encouraged to review the privacy information provided on those websites where applicable.

10. Updates to This Privacy Policy

This Privacy Policy becomes effective immediately upon publication on this website. We may review and update this Privacy Policy from time to time to reflect changes to our business operations, website functionality or applicable legal requirements.

Where material updates are made, the revised version will replace previous versions immediately. Visitors are encouraged to review this page periodically to remain informed of our current privacy practices.

11. Contact Information

If you have any questions regarding this Privacy Policy or the handling of personal information, please contact us using the details below.